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PDF copy of resume.
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3585 SE
Soholt Lane ½
Port
William McDonald
Project Manager
·
Director of Engineering
· Systems Engineer
·
Operations Manager
~ Telecommunications
~
Equipped with an M.B.A. and
extensive experience as a project manager, systems engineer, and consultant in
the satellite communications industry.
Excels in leading cross-functional teams to drive business development
and new product innovation within fast-paced environments.
Contributes to bottom-line improvements by aligning human resources with
organizational goals. Applies a
people-oriented management style that values clear communication, client
satisfaction, and innovative solutions to bring positive energy and solid
results. Possesses a track record of
completing projects ahead of schedule and within budget.
Expertise encompasses:
|
Operations
Management |
Project Management |
Needs Assessment |
Staff Training |
|
Cost Analysis |
System
Design/Installation |
Proposal Preparation |
Team Leadership |
|
Budget Development |
Equipment/Systems
Testing |
|
Online Research |
|
Quality Assurance |
Technical
Writing/Illustration |
Customer
Satisfaction |
Microsoft Office |
Highlights
·
Guided an engineering team and integrators to
design, develop, and integrate RF
Downlinks, Uplinks, and Program Acquisition for
the IP Prime super head-end. This
was built to acquire video programming from satellites, re-encode the video, and
deliver IPTV by satellite to telephone companies and others desiring to deliver
video over IP networks to their subscribers.
-
Efforts resulted in a new product, IP Prime, and
a new company division.
·
Tapped by a sales manager to spearhead a project
to troubleshoot a chronic satellite link interference problem experienced by one
of his customers. Within two weeks,
met with the customer, evaluated issues, designed and implemented a test
procedure, and delivered a test report detailing recommended action items, such
as changing transmit frequencies and transmit power levels.
-
The customer implemented the action items,
mitigating the interference, and was completely satisfied, complimenting the
company’s response and reversing a history of complaints.
·
Participated as a member of a temporary workgroup
that partnered with a major direct-to-home satellite television company to
investigate technology to initiate the delivery of Internet broadband
connectivity by satellite to its customers.
-
As a result of the
investigation, a decision was made to partner with another company that was
concurrently launching satellite broadband
to consumers, saving the DTH provider development costs.
·
Designed an Excel spreadsheet to document
thousands of relational data points,
including equipment circuit assignments, equipment configuration, status of
circuits, and status of customers for the IP Prime head-end, which is still
being used and updated after three years.
·
Developed an engineering solution to correct an
audio problem with a statewide
videoconferencing network involving 37 sites.
Led a team of five technicians to implement design changes to the 37
sites and complete an upgrade in ten days with no interruptions to the
conference schedule.
·
Qualified as a GE Capital
Green Belt by
completing a Six Sigma project to reduce by 80% the time required
to collect data and publish updates to a personally designed and maintained
specialized Internet web page.
·
Created a new satellite communications package,
SignalSat, which enables television broadcasters to extend the reach of their
primary broadcast transmitters using satellite links to outlying transmitters.
·
Collaborated with a team of engineers on a new
product, Mobile Maritime Broadband,
which provides Internet connectivity and voice over IP via satellite to marine
locations, including yachts.
·
Contributed as a member of
a workgroup that
defined new engineering document management procedures
that were adopted by the company and reduced documentation labor hours by 20%.
·
Designed and maintained intranet websites
that described company field sites, driving directions to various company sites,
and a database of worldwide satellite teleports.
·
Acknowledged for technical contributions
to Daniel Minoli’s book, Satellite Systems Engineering in an IPv6 Environment, which is to be
released in the near future.
Accolades:
“Recognition of Excellence”
awards
(7);
“A-Team” awards
(4);
management cash awards
(3)
Career Track
WBMSAT PS
Consultant....................................................................................................................
2007 to Present
Provides customers in the
satellite communications industry with consulting services including project
management, satellite communication systems design, link analysis, cost proposal
preparation, engineering diagram drafting, technical proposal writing, test plan
preparation, equipment and systems testing, and training.
SES
Americom
(formerly GE Americom and RCA Americom)
Principal Member, Engineering Group..............................................................................
2000 to 2007
Evaluated customer
technology requirements, then designed customized, high-quality satellite
communications systems that fulfilled those requirements within established cost
constraints. Drafted cost proposals,
engineering diagrams, technical proposals, and system description documents.
Conducted satellite link analysis and prepared link budgets.
Supervised equipment ordering and cost management.
Coordinated system installation/integration and oversaw system acceptance
testing. Directed vendor teams as
well as in-house cross-functional teams.
Regional Manager.............................................................................................................
1994 to 1999
Provided leadership to as
many as ten technicians at six satellite earth stations.
Managed station operations to achieve greater than 99.95% availability of
service while ensuring customer satisfaction and maintaining operational costs
within annual budgets of up to $2M.
Delegated technician work assignments.
Oversaw equipment and facility maintenance.
Satellite Earth Station Manager........................................................................................
1983 to 1993
Supervised up to three
technicians and managed earth station operations to deliver better than 99.95%
availability of service while containing operational costs within a budget of up
to $200K per year.
Earth Station Technician..................................................................................................
Prior to 1983
Installed, tested,
maintained, and repaired satellite communications equipment.
Interfaced with customers as well as technicians at other earth stations
to verify operations, troubleshoot systems, and sustain a high level of
communications availability.
Military Experience:
Served as a Weapons Mechanic with the
Credentials
Master of Business Administration,
Bachelor of Business Administration
(Summa Cum Laude),
Associate of Arts in Electrical Engineering,
GE
Capital Six Sigma green belt with Black Belt Wave 3 Training
FIRST Class Radiotelephone FCC License with Radar Endorsement
Program Management
Institute – Member
IEEE - Member
SCTE - Member
Gerson Lehman Group - Expert
I
Knights of Columbus – Officer (Grand Knight, Faithful Navigator, District Deputy, Financial
Secretary